Mon - Sat: 7:00 - 7:00


Must need to know

Frequently Asked Questions

General Questions

How often should I mow my lawn?

Mow when the grass is actively growing, and mow often enough so you never cut more than one third of the grass blade each time. For cool season grasses, the peak time for top growth is in the spring and you will need to cut it weekly at a minimum until the grass goes dormant in the heat of summer. Note that other brands of quick release fertilizers will provide a dose of nutrients to turf that cannot be immediately used by the grass plant and will result in excessive top growth. The excessive top growth will necessitate mowing multiple times a week.

Should I fertilize my lawn before or after I mow?

It is recommended to mow before applying fertilizer.

Why does my lawn look better in some areas than others?

All lawns have their own personalities. You may be dealing with different soil types, shade versus full sun, or different grass types. Shade versus full sun and soil types usually play the biggest role in dry conditions and lawn health. Different grass types can also show up during dry weather, as well as insects and disease, since some grass types have more of a natural resistance to lawn pests.

Do I need to core aerate my lawn?

Core aeration is one of the best things that can be done for your lawn. Core aeration removes soil cores and reduces compaction and thatch. This also allows for better air, water, and nutrient flow. When removing the soil core, grass roots can then spread out. The healthier the root is, the healthier the plant.

Why is weed control important for my lawn?Your Title Here

Weeds compete with grass for space, water, nutrients, and light. They can be very aggressive and take over a lawn quickly if not kept in check. Proper mowing, watering, and fertilization help control weeds more than anything; a thick lawn has a better chance to choke out weeds. Unfortunately, there are no preventative broadleaf weed products on the market, so we have to stay on them as they come up throughout the season (spring and fall).

Do you have a drug or alcohol policy?

Yes. All company employees who drive a motor vehicle are in a random drug & alcohol-testing program. This This includes CDL and non-CDL drivers.

Should I water my lawn?

If you don’t have an in-ground irrigation system, it can be hard to thoroughly water your lawn. During a drought you need to water your lawn at least every 30 days just to keep the growing point alive. Anytime you water the lawn, you want to water deep and infrequently. This will encourage deep root growth, and by watering 2-3 days apart you will limit leaf disease. If you have an irrigation system, you should water 2-3 days a week, deep and infrequently. You want to shoot for about 1- 1.5” of simulated rainfall a week.

Do you blow off sidewalks, patios, driveways and streets?

Yes, as a courtesy to you and to avoid tracking debris in your home we always blow off sidewalks, patios, driveways and streets.

Are weeds within my landscape bed areas included in my lawn care program?

No landscape weeds are not included with our standard lawn care program, but we do offer a landscape bed weed control program.

Why should I have mulch on my property?

Mulch provides the following benefits for planting when done correctly: For shrubs and ornamental trees, a mulch base of 2″-3″ is recommended. It helps to keep weeds in check, retains moisture in the soil and adds organic matter to the soil as it decays. Woody, ornamental and evergreen trees do not need or want their soil cultivated around their roots.

Who will work on my property?

Well trained, supervised personnel with the proper equipment. All employees wear a company uniform.

Scheduling Questions

What types of maintenance plans do you offer?

We cater each price and plan to your specific goals. We will always suggest what is best for the aesthetics of your property and the health and life of the lawn and plants! 

How do you schedule your clients?

We are a full service company serving both residential and commercial clients. We try to schedule our clients based on the geographic area we are servicing for the day. If you have a specific day that you need services completed, please contact us in advance for appropriate scheduling. 

What is your process for making my yard functional as well as beautiful?

First, we schedule a time to meet to discuss your project. During our consultation, we will go over what it is that you want and don’t want from your landscape. If a design is needed, we will come back to discuss design options and have plans made. Typically, within one week of our initial meeting, we will present you with a proposal and design concept for you to review for landscaping projects. For lawn care projects, we can typically provide you with immediate pricing.

Do you work with budgets?

Yes. We work with you to set a realistic budget outline. This helps us to determine where to best utilize your money in your landscape.

Do you charge for estimates?

No. All of our estimates are no charge. If you would like to get an estimate for your property, contact us.

What time are you coming?

We cannot commit to a time. It will be during the scheduled day, weather permitting, during the hours of 7:30am – 7: 00pm. There are so many variables (weather, traffic, length of grass) in the day for the team performing the service that we can’t commit to a time. If we are not able to make it to your property on the scheduled day due to unforeseen circumstances, we will be out the following day to complete the service.

What type of mulch do you sell and install and what is the cost?

We use a variety of mulches including pine straw, pine nuggets, double shredded hardwood, and dyed mulches. Pricing is based on what type is chosen and quantity. Bed preparation is part of the mulching service.

Are you insured?

Yes, we carry full liability and worker’s compensation coverage and would be happy to provide you with a certificate of insurance if necessary.

When do you normally start service?

As long as the weather cooperates, we get started immediately. Our maintenance plans offer year-round service. Though we typically only cut grass when the grass is growing, we do provide a variety of other services for maintaining your property that are taken care of throughout the year.

My lawn does not look the way I want it to. What should I do?

Just call or go online and order a service call. We are always glad to come out and resolve any problem with your lawn.

What forms of payment do you accept?

We accept cash, check and most major credit cards (Visa, MasterCard, Discover and American Express).

Is there a charge if we need you to come back and look at our lawn?

No. We have a free service call policy to resolve all problems as they occur. This is why we can guarantee our service.

We are here to help you!

Looking to keep the landscaping in your home in the best condition?

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250 Country lane, Pell City, AL 35125 | 256-283-8507

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